Introduction

Fancy Foods (referred to as “we,” “us,” or “our”) is committed to protecting the privacy of ourcustomers (“you,” “your”). This Consumer Data Privacy Policy outlines the types of information we collect, the purposes for which we use it, and the measures we take to safeguard your
information.

Information We Collect

We collect various types of information to provide and improve our services, including:

• Personal Information: This includes, but is not limited to, your name, address, email address, phone number, and payment card information.
• Transactional Information: Details about your purchases, order history, and preferences.
• Technical Information: IP address, browser type, device information, and operating system.
• Usage Data: Information about how you interact with our website, including pages visited, time spent on the site, and click-through data.

Purpose of Collecting Information

The information we collect is used for the following purposes:

• Order Processing :  To process and fulfill your orders, including payment processing and delivery.
• Customer Service : To provide customer support and respond to your inquiries.
• Personalization : To personalize your experience on our website, including product recommendations and targeted promotions.
• Marketing and Communication : To send you promotional materials, newsletters, and updates, provided you have opted in to receive such communications.
• Improvement of Services : To analyze usage patterns and improve our website, products, and services.
• Compliance and Legal Obligations : To comply with legal requirements and protect our legal rights.

Use of Information

We use your information in the following ways:

• To Process Transactions : We use your personal and payment information to process your orders and manage transactions securely.
• To Enhance User Experience : Your usage data helps us understand your preferences and improve our website’s functionality and content.
• To Communicate with You :  We may use your contact information to send you updates about your order, promotional offers, or respond to your inquiries.
• To Maintain Security : We use your information to detect and prevent fraud and unauthorized access to our systems.

Data Security Measures

We take the protection of your information seriously and have implemented the following measures to prevent unauthorized access to cardholder information:

• Encryption : All payment card information is encrypted using industry-standard encryption protocols.
• Secure Socket Layer (SSL) : Our website uses SSL to ensure secure transmission of data between your browser and our servers.
• Access Controls : Access to personal and cardholder information is restricted to authorized personnel only.
• Regular Audits : We conduct regular security audits and vulnerability assessments to ensure the integrity of our systems.
• Compliance with Standards : We adhere to the Payment Card Industry Data Security Standard (PCI DSS) to maintain a secure environment for cardholder data.

Your Rights

You have the right to:

• Access and Update : Access and update your personal information by logging into your account on our website.
• Opt-Out : Opt-out of receiving marketing communications by following the unsubscribe instructions in our emails.
• Delete : Request the deletion of your personal information, subject to legal and contractual obligations.

Changes to This Policy

We may update this Consumer Data Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us
If you have any questions or concerns about this Consumer Data Privacy Policy or our data practices, please contact us at:

Fancy Foods

Address :
Fila Building 1, 5th Floor, KUM Goalhi, Malé, 20206, Republic of Maldives

Phone : +960 333 7987
Email : info@nams.mv